Medical Assistant

DEPARTMENT: Varies
REPORT TO: Head Nurse
STATUS: Non-exempt
UNION AFFILIATION: Local 153 or 1199
SCHEDULE: Full time
STARTING SALARY: Per Collective Bargaining Agreement

JOB OVERVIEW:
The Medical Assistant is responsible for greeting and registering all patients arriving for appointments, other services or care. In addition, the Medical Assistant is responsible for, or participate in, all front-office aspects of their assigned physician(s) or area(s) which shall include but not be limited to answering telephones, medical records, filing, photocopying and other
miscellaneous clerical work. Additionally, he or she might perform screenings such as height and weight measurements, vital signs and other limited, but related clinical functions.

ESSENTIAL FUNCTIONS:
1. Greet and register all patients arriving for appointments, other services or care.
Additionally responsible for scheduling appointments via telephone, in-person or other
means.
2. Prepare, update and accountable for all patient charts relative to appointments,
procedures, lab or other tests results, physician encounters and referrals.
3. Prepare examination room and/or equipment as necessary and/or instructed.
4. Escort or direct patients to examination room and assist in preparing the patient for
treatment.
5. Assist in procedures that are appropriate relative to the Company’s policy and/or general
clinical operating standards as requested.
6. Ensure and maintain an adequate inventory of all necessary supplies, including medical
equipment, forms and other inventory that might be appropriate or required by the
physician.
7. Complete or assist in the completion of session headers and encounter forms on a daily
basis. Additionally may be required to complete or assist in the completion of various
patient forms such as insurance claim, workers compensation, etc.
8. Administer physician’s front-office operations, including answering telephone calls,
coordinating and delivering messages and similar clerical tasks.
9. Participate in other assigned duties as required or directed by the physician or
administrative personnel. This may include, but not be limited to height, weight, blood pressure measurements and/or other similar limited semi-clinical tasks.

SKILLS REQUIRED:
1. Good communication, organization ability, time management and the ability to effectively
prioritize work.
2. Should be well adept to multi-tasking and be able to do so effectively.
3. Ability to utilize various computer systems for scheduling, reporting and/or word
processing. Minimal competency in using MS-Windows based programs.
4. Excellent interpersonal skills, customer service and demonstrated ability at effective problem resolution.

EXPERIENCE REQUIRED:
A minimum of two (2) years clerical or service experience is required, preferably in a medical environment. Prior experience in a fast-paced, high customer volume work environment is highly desirable.

EDUCATION REQUIREMENTS:
Minimum requirement is a High School diploma or equivalency. Candidate must have completed a medical assistant training program and have a certificate, as well two (2) years recent experience in the capacity of a medical assistant or related position.

This job description is intended to provide a general overview of the functions and tasks that may be essential to the position. It is not intended to be all-inclusive, nor any contract of employment. As such, the management of Preferred Health Partners (“PREFERRED HEALTH PARTNERS”) may request any employee to perform functions and/or tasks that have not been stated in this document, or routinely assigned, bus is deemed appropriate and reasonable. Furthermore, “PREFERRED HEALTH PARTNERS” does reserve the right to modify the functions and/or tasks performed relative to the position for which this job description has been prepared at its discretion and at any time. It is understood that the employment relationship may be terminated “at will” at any time and without cause or notice by either the employee or the Company.

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